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Solutions

Leverage the Voice Integration Server WebServices and API set to enhance voice solutions for any and all types of businesses.

>>Disaster Recovery >>Safety Confirmation >>Voting/Polling/Telemarketing


Disaster Recovery

Lucid Software's Voice Integration Server has been selected as the Voice Platform for Japan Weather Association's (JWA) new voice service. JWA will leverage Lucid Software's Voice Integration Server, to send out and make emergency calls to citizens across nationwide to support those who are in need of help, and to guide them to a safe place.

Disaster Recovery Diagram

Solution - 2,000 broadcast calls delivered within 30 minutes
- Messages recorded on the fly
- Messages typed and converted to voice automatically
- IVR and DTMF Interactions to confirm safety of citizens
- Conference Calls on the fly
- Integrates with LifeMail (an Email notification system connected to JWA) to utilize your text messages to be converted to voice
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Safety Confirmation

Lucid Software's Voice Integration Server has been selected as the Voice Platform for Japan Weather Association's (JWA) new voice service. JWA will leverage Lucid Software's Voice Integration Server, to send out and make emergency calls to citizens across nationwide to support those who are in need of help, and to guide them to a safe place.

Disaster Recovery Diagram

Solution - Confirm safety of your family / colleague / employee by automated voice call.
- Voice Integration Server will repeat calling until the recipient answers the phone and detects a dial tone. (ie. Press 1 if safe, 2 if need help)
- Record and send voice message to your family of your safety and contact location. (ie. Press 3 if - you want to record a message)
- View logs in real-time to see how many people need help, and how many are confirmed safe.
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Voting/Polling/Telemarketing

Extend the power of voice to collect trends and opinions for elections, Telemarketing campaigns to promote specials or new products, and Questionnaires with recorded audio. Marketing Questionaire Diagram

Solution - Create text questions and convert them to voice on the fly.
- Record your questions by voice and convert them to a wav file.
- Create and customize your own IVR menu. (press#1 if yes, #2 if no etc. )
- Broadcast your questions to more than 1,000 phone numbers in one request.
- Specify number of tries and time intervals to make sure your questions
have been delivered.
- Collect and confirm reports of delivery, DTMF response and voice response.
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